COVID-19 CORONAVIRUS UPDATE

  • Call us. If you have a new or ongoing health concern or question, your family doctor and health team want to hear from you.
  • Prescriptions. If you need a prescription refill, please request this through your pharmacy.
  • For non-urgent concerns, or reasons other than appointment booking, please call in the afternoon.
  • Group therapy and educational programming is starting again – both virtual and physically distanced options will be provided. Visit our website or sign up for our newsletter for the most up to date information.

Changes in place to protect our patients and providers from COVID-19:

  • Do not walk-in to any of our sites.

– Make an appointment to visit/pick-up/drop-off.

– Phone lines may be busier than usual due to providers consulting with patients over the phone. We apologize and ask for your patience … please keep calling!

  • Connect by telephone or video appointment.

– Many health concerns can be managed by phone or video appointments.

– In-person appointments will only be booked when your health care needs cannot be met by phone or video appointment.

  • Wash your hands and wear a mask.

– If you need to be seen in person, you will be asked to clean your hands upon entry and you must wear a cloth mask at all times within our space (except under 2 years of age or other specific exception), unless a provider asks you to remove it to examine you.

  • Increased wait times for less urgent in-person appointments.

– In-person appointments for the most urgent concerns are being booked first.

– There is a limit on the number of in-person visits that are being provided for safety reasons: limiting the number of people in the office at a time (physical distancing), increased cleaning between patients, time required for providers to conduct phone/video appointments.

 

Effective March 16, 2020, our team has implemented changes in service to protect you and your care team.

  1. Our Physicians, Nurse Practitioners and other health care providers can now assist you without physically seeing you, over the telephone or virtually. To see our virtual care patient statement please click here.
  • If there is a medical emergency call 911.

2. Testing for COVID-19 is NOT provided at the medical clinics. If you think you may have COVID-19, use the self-assessment tool at this website: https://covid-19.ontario.ca/self-assessment to help determine if you need to seek further care. To speak to someone about COVID-19, call:

HKPR Public Health 1-866-888-4577
Telehealth 1-866-888-4577
NHH COVID-19 Assessment Center 905-377-3378 (8AM to 8PM, daily).

3. For information on the COVID-19 Assessment Center at Northumberland Hills Hospital, go to: https://nhh.ca/covid-19

4. Prescription renewals should be requested through your pharmacy.

5. Our Interprofessional Team is here to help you … call 289-252-2139 if you would like to speak to: Pharmacist, Physiotherapist, Mental Health Clinician, Dietitian, Chiropodist/Foot Care Nurse, Occupational Therapist/Seniors Wellness Clinician, Nurse. All group and in-office appointments will be rescheduled.

For more information on how to protect yourself and your family, please visit the Ministry of Health website:

https://www.ontario.ca/page/2019-novel-coronavirus-covid-19-self-assessment

https://www.ontario.ca/page/2019-novel-coronavirus

 

Welcome to the Northumberland Family Health Team

Family Health Teams are patient-centred primary care organizations that offer patients access to a number of primary health care services from a variety of team members, beyond a family doctor.

Northumberland Family Health Team (NFHT) serves over 26,000 patients of 20 local family doctors who work together with other health care professionals to co-ordinate the highest possible quality of care for their enrolled patients. Our affiliated medical clinics include Cobourg Clinic, Cobourg Health Centre and Cobourg Medical Centre.

NFHT offers primary and preventative health care services to patients of the participating doctors.

The health care professionals include: Nurse Practitioners, Registered Nurses, Dietitians, an Occupational Therapist, a Chiropodist, Social Workers, a Mental Health Clinician, a Pharmacist, and a Physiotherapist. Each health care professional has special training, skills and experience and will work with the family doctors to provide primary health care to patients and their families.

NFHT emphasizes health promotion and improved management of chronic disease through treatment and monitoring as well as supporting their patients in improving self-management skills. Programs and services are being developed based on a strategic review of the health care needs of the patients and the community needs.


Need A COVID-19 Test? Or a Doctor?

Local COVID-19 Testing Centres Go To Appointment Only

For information about how to get a test at the NHH COVID-19 Assessment Centre or at the Trent Hills COVID-19 Testing Centre, and to find about more about local testing coordination efforts,  please click here to read the latest news release from the Ontario Health Team of Northumberland.

 

How to reach a Doctor

For those with or without a family doctor, individuals in Northumberland can use the new website northumberlandcare.com to find the best way to reach a family doctor or nurse practitioner during the COVID-19 outbreak. Click here for the press release.Northumberland Care Press Release 2020-03-22

Groups & Webinars

For our easy-to-use Zoom guide for groups click here.

 

CBT INSOMNIA – How to Improve Your sleep
Kathy Beale, BSW, MSW, RSW NFHT Social Worker/Mental Health Clinician will present this free Zoom webinar series, four sessions starting Nov 4 at 1:30pm. For details and to register, please email kbeale@nfht.ca.

 

Mindfulness: Self-Compassion for Difficult Times

Ester Odermatt, RSW, MSW, Mental Health Clinician will lead this free Zoom webinar on Nov 11 at 1:30pm. To register please click here.

 

UNMASKING THE TRUTH: how to properly reuse, store and wash your cloth mask
NFHT’s Brooke Mitchell, D.Ch and Tanis Twiddy, NP created this webinar. For a copy of the presentation including video links, please click here. Click here for a highlight poster of Fast facts for masks.

What’s Happening in Our Community

Community Health Centres of Northumberland – click this for community Program Flyer Fall 2020 or for details see https://chcnorthumberland.ca/

 

Seniors Moving Forward: The Northumberland YMCA has launched a program designed for seniors to promote healthy living and well-being.  To register for this free program contact Leslie Murray leslie.murray@nrt.ymca.ca or at 905-372-9247. For details click here.

 

Grocery shopping for seniors only and delivery service is available in Northumberland’s stores. Click here for a detailed list of hours.

MASKS HELP PROTECT YOU AND ME

To learn more about personal preventative measures against Covid 19, including where it is mandatory to wear a mask, please see the Ontario Health Team Northumberland’s press release here. 

 

If you have an in-person appointment with a health care provider at any of the NFHT offices, please wear your own mask (homemade or otherwise). Please ensure the mask covers both your nose and mouth. These infection control protocols are to protect our patients and staff during the COVID-19 pandemic.

 

CALL FOR DONATED CLOTH MASKS
The OHTN is collecting donated cloth masks. For more information about the program and information on how to make a mask please click here.  New drop off locations:
BRIGHTON –Community Care Northumberland –46 Prince Edward Street (arrange drop-off –613-475-4190, brighton@commcare.ca)
CAMPBELLFORD –Community Living Campbellford–65 Bridge Street East (call in advance -705.653.1821, ext 203)
COBOURG -Northumberland Hills Hospital’s main entrance, 1000 DePalma Drive–between 8 AM and 8 PM daily
Career Opportunites at NFHT
Are You Ready to Quit Smoking?

If you would like information about our smoking cessation program through STOP that offers free NRT, please call 289-252-2139 or email info@nfht.ca.

 

 

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