Careers at NFHT

MENTAL HEALTH CLINICIAN MSW/MCP
Permanent Full Time

An exciting opportunity is now available for a Permanent Full Time Mental Health Clinician to work in a collaborative model of care in Cobourg as part of an interdisciplinary team. The successful candidate will provide a full range of counselling, consultation and education to patients requiring mental health support. The Northumberland Family Health Team (NFHT) Mental Health program maximizes the overall mental health of patients through prevention, early identification and timely mental health services. The goal of the program is to enhance, restore and maintain psychosocial functioning of patients through provision of time-limited, goal-focused mental health counselling and group programming. The Mental Health Clinician will provide individual therapy in one-on-one and group formats and support other NFHT programs and services. This position comes with paid vacation and an opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).

NFHT is a non-profit, primary health care organization providing over 26,000 patients with timely access to a comprehensive range of services and programs aimed at managing and preventing disease and improving health status. The inter-professional team includes family physicians and professional staff, including nurses and nurse practitioners, occupational and physical therapists, dietitians, social workers, pharmacist, chiropodist and respiratory therapist, who work together to provide person-centred, effective, collaborative and integrated care.

For more information about our organization, please visit www.nfht.ca.

Qualifications, Skills and Experience:
• Master’s degree in social work, counselling or psychotherapy
• Licensure with the Ontario College of Social Workers and Social Service Workers or College of Registered Psychotherapists of Ontario and professional liability insurance
• Expertise delivering specific therapeutic approaches such as cognitive behavior therapy, brief solution focused approach, mindfulness-based stress management practices an asset
• Previous experience in a primary care setting an asset
• Ability to work independently and as part of a collaborative team
• Basic CPR certification
• Excellent oral, written skills and report writing in a clinical setting
• Proficiency in the use of computers and electronic medical record systems

We can offer you:
• A team environment that strives for professionalism, respect and compassion, respects the role of each Interprofessional Healthcare Provider and supports all providers to work to their full scope of practice
• A flexible schedule and environment that supports work-life balance
• Paid vacation, personal leave days and professional development paid time and expense coverage
• An opportunity to enrol in and contribute to your Healthcare of Ontario Pension Plan (HOOPP)
• Eligible for benefits package

NFHT supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, indigenous peoples and persons with a disability.

We are committed to improving access and opportunities for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act. If you require a specific accommodation during the application, interview or recruitment stage, please contact us so that appropriate accommodations can be made.

Interested, qualified candidates are asked to submit a resume to Theo Barker at info@nfht.ca. We thank all applicants, however, only those selected for an interview will be contacted.

QIDSS Support Specialist
Permanent Full Time

An exciting opportunity is available for a Permanent, Full-Time Quality Improvement Decision Support Specialist as part of a collaborative, interprofessional team in Cobourg with the Northumberland Family Health Team (NFHT). The QIDSS will play a key role in advancing data-driven decision-making and ongoing Quality Improvement within our Primary Care team. This position will support both clinical and leadership teams by optimizing data and performance measurement to support high-quality clinical Programs and Service delivery and contribute to regular organizational reporting.

About Us: NFHT is a non-profit, primary health care organization providing over 26,000 patients with timely access to a comprehensive range of services and programs aimed at managing and preventing disease and improving health status. The inter-professional team includes family physicians and professional staff, including nurses and nurse practitioners, occupational and physical therapists, dietitians, social workers and a pharmacist, who work together to provide person-centred, effective, collaborative and integrated care. For more information about our organization, please visit www.nfht.ca.

Accountability: The QIDSS will report to the Executive Director.

Duties and Responsibilities may include:
• Support EMR optimization and data extraction for reporting and improvement initiatives
• Active member of the EMR Committee
• Support Quality Improvement Plans (QIPs) and alignment with provincial frameworks and reporting requirements.
• Develop, analyze, and maintain performance indicators, dashboards, and reports (e.g., access, continuity, chronic disease management).
• Translate complex data into clear, meaningful insights for clinical and non-clinical audiences.
• Provide decision support through data modeling, trend analysis, and evaluation of interventions.
• Ensure data integrity, privacy, and compliance with relevant legislation (e.g., PHIPA).
• Build capacity among staff for data literacy and use of performance tools.
• IT set-up and support, as required
• May be required, on occasion, to attend meetings or events off-site, before or after regular working hours
• May be required to support activities at multiple sites
• Additional duties as required

We can offer you:
• A team environment that strives for professionalism, respect and compassion, and supports all providers to work to their full scope of practice
• A flexible schedule and environment that supports work-life balance
• Paid vacation, personal leave days, and professional development paid time and expense coverage
• An opportunity to enrol in and contribute to your Healthcare of Ontario Pension Plan (HOOPP)
• Eligible for benefits package

Must Haves:
• Bachelor’s degree in Health Sciences, Epidemiology, Health Informatics, Statistics, or related field (Master’s preferred)
• 3–5 years of experience in healthcare analytics, decision support, or quality improvement, ideally in primary care
• Strong proficiency in data analysis tools (e.g., Excel, SQL, Power BI, Tableau, or similar)
• Experience working with Electronic Medical Records (EMRs) and healthcare data sets, particularly Telus PS, Oscar Pro and OCEAN.
• Demonstrated experience with QI methodologies and performance measurement frameworks
• Knowledge of Ontario’s primary care landscape, including Ontario Health priorities and QIP requirements an asset
• Ability to manage multiple priorities and work both independently and collaboratively
• Excellent verbal and written communication, stakeholder engagement skills, collaboration and interpersonal skills
• Ability to travel between multiple sites in the course of a work day
• Basic CPR certification

NFHT supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, indigenous peoples and persons with a disability.

We are committed to improving access and opportunities for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act. If you require a specific accommodation during the application, interview or recruitment stage, please contact us so that appropriate accommodations can be made.

Interested, qualified candidates are asked to submit a resume to the attention of Theo Barker, Executive Director, at info@nfht.ca. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

MEDICAL RECEPTIONIST Permanent, Full Time

Northumberland Family Health Team (NFHT) is seeking a Medical Receptionist with strong enthusiasm for customer service to join our team. The successful candidate will work with the interprofessional care team, management, patients and families in the management of referrals, booking of appointments and other administrative duties. This job requires multi-tasking, excellent communication skills and ability to work professionally as part of a health care team.

This position comes with paid vacation, personal leave days, benefits and an opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).

NFHT is a non-profit, primary health care organization providing over 26,000 patients with timely access to a comprehensive range of services and programs aimed at managing and preventing disease and improving health status. The inter-professional team includes family physicians and professional staff, including nurses and nurse practitioners, occupational and physical therapists, dietitians, social workers, pharmacist, chiropodist and respiratory therapist, who work together to provide person-centred, effective, collaborative and integrated care.

For more information about our organization, please visit www.nfht.ca.

Qualifications, Duties and Experience:
• Post-secondary education in office administration, medical administration or a related field with experience in a health service setting is required.
• Proficiency in the use of computer hardware and software, particularly in Microsoft Word, Excel, Outlook.
• Familiarity with Electronic Medical Records systems, preferably PS Suite.
• Superior organization, time management, attention to detail and priority setting abilities.
• Multi-tasking skills related to the management of office duties and positive public interactions.
• Demonstrated ability to work effectively in a team or without supervision.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and professional demeanor.
• Ability to work independently and use initiative and good judgement when performing duties.
• Exceptional customer service skills and client focus.
• Ability to work a flexible work schedule that may include extended hours, either scheduled or as needed basis.
• Ensure patient privacy, and compliance with relevant legislation (e.g., PHIPA).
• May be required to support activities at multiple sites.
• Additional duties as required.

NFHT supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, indigenous peoples and persons with a disability.

We are committed to improving access and opportunities for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act. If you require a specific accommodation during the application, interview or recruitment stage, please contact us so that appropriate accommodations can be made.

Interested, qualified candidates are asked to submit a resume to the attention of Lynne Ferguson, at info@nfht.ca. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

PHYSIOTHERAPIST Permanent, Full Time

Permanent, Flexible-Time Physiotherapist

An exciting opportunity is available for a Permanent, Flexible-Time Physiotherapist (0.5 – 1.0 FTE) as part of a collaborative, interprofessional team in Cobourg with the Northumberland Family Health Team (NFHT). The successful candidate will provide physiotherapy services to a wide variety of adult patients within the NFHT, with a focus on Musculoskeletal injuries, Chronic Disease Management, and Wellness and Prevention. The successful candidate will be well organized with excellent clinical/critical thinking skills and able to work both independently and within a team environment. This position comes with paid vacation and an opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).

About Us: NFHT is a non-profit, primary health care organization providing over 26,000 patients with timely access to a comprehensive range of services and programs aimed at managing and preventing disease and improving health status. The inter-professional team includes family physicians and professional staff, including nurses and nurse practitioners, occupational and physical therapists, dietitians, social workers and a pharmacist, who work together to provide person-centred, effective, collaborative and integrated care. For more information about our organization, please visit www.nfht.ca.

We can offer you:

• A team environment that strives for professionalism, respect and compassion, respects the role of the Physiotherapist and supports all providers to work to their full scope of practice
• A flexible schedule and environment that supports work-life balance
• Paid vacation, personal leave days and professional development paid time and expense coverage
• An opportunity to enrol in and contribute to your Healthcare of Ontario Pension Plan (HOOPP)
• Eligible for benefits package

Must Haves:

• Bachelors or Master’s Degree in Physiotherapy.
• Current Independent Practice Registration in good standing with the College of Physiotherapists of Ontario.
• Excellent verbal and written communication, collaboration and interpersonal skills with the ability to build and nurture positive working relationships both within and outside of NFHT
• Current Ontario Drivers’ License and access to a reliable vehicle
• Basic CPR certification

You will stand out as a candidate if you also have:

• Previous physiotherapy experience in a primary care and/or interdisciplinary setting
• Previous experience in the area of chronic disease management and prevention, including COPD management and a biopsychosocial approach to chronic pain, in particular.
• Proficiency in the use of computers and electronic medical records systems
• Registration in good standing as a Certified Respiratory Educator (CRE), is an asset.

NFHT supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, indigenous peoples and persons with a disability.

We are committed to improving access and opportunities for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act. If you require a specific accommodation during the application, interview or recruitment stage, please contact us so that appropriate accommodations can be made.

Interested, qualified candidates are asked to submit a resume to the attention of Theo Barker, Executive Director, at info@nfht.ca.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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