Frequently Asked Questions
Can we still make an appointment to see a doctor, nurse or clinician at NFHT?
Do I have to wear a mask when I go to an appointment?
What is a Family Health Team?
The Ministry of Health and Long-Term Care defines a Family Health Team as “…an approach to primary health care that brings together different health care providers to co-ordinate the highest possible quality of care to you – the patient”. Family Health Teams provide care that is more accessible, coordinated, and comprehensive. They will give patients the opportunity to be more involved in making decisions about their own health.
You can find out more information about Family Health Teams on the Ministry of Health and Long-Term Care’s website at
Where is the Northumberland Family Health Team Located?
The Northumberland Family Health Team (NFHT) is located on the lower level of the Northumberland Mall in Cobourg. For the location of family doctor offices, please refer to Location and Hours of Operation.
Please note that NFHT is not a walk-in clinic. When you enrol with NFHT, you have access to primary health care treatment or advice, 24 hours a day, seven days a week, through a combination of regular office hours, and a nurse-staffed Telephone Health Advisory Service (THAS).
Can I use your services without being an enrolled patient of one of your doctors?
The NFHT programs are only available to patients who are enrolled with our doctors. Our workshops are generally open to the community with some exceptions.
How do I Know if my Family Doctor is part of the NFHT?
For a list of participating family doctors, please refer to the Team.
What health care professionals are part of the NFHT?
For a list of our health care professionals, please refer to the Team.
What programs and services are available?
NFHT also offers a series of workshops on a quarterly basis.
How can I access the programs and services?
You must be referred by one of our doctors most programs. Many of our workshops are open to the community and you can enroll directly.
How much does it cost to participate in the programs and services offered by the NFHT?
There is no cost to you for any of the services. All the programs and services offered by the NFHT are funded by the Ontario Ministry of Health and Long-Term Care.