Frequently Asked Questions

Can we still make an appointment to see a doctor, nurse or clinician at NFHT?

Do I have to wear a mask when I go to an appointment?

What is a Family Health Team?

The Ministry of Health and Long-Term Care defines a Family Health Team as “…an approach to primary health care that brings together different health care providers to co-ordinate the highest possible quality of care to you – the patient”. Family Health Teams provide care that is more accessible, coordinated, and comprehensive. They will give patients the opportunity to be more involved in making decisions about their own health.

You can find out more information about Family Health Teams on the Ministry of Health and Long-Term Care’s website at
http://www.health.gov.on.ca/en/public/programs/hco/options/fht.aspx

Where is the Northumberland Family Health Team Located?

The Northumberland Family Health Team (NFHT) is located on the lower level of the Northumberland Mall in Cobourg. For the location of family doctor offices, please refer to Location and Hours of Operation.

Please note that NFHT is not a walk-in clinic. When you enrol with NFHT, you have access to primary health care treatment or advice, 24 hours a day, seven days a week, through a combination of regular office hours, and a nurse-staffed Telephone Health Advisory Service (THAS).

Can I use your services without being an enrolled patient of one of your doctors?

The NFHT programs are only available to patients who are enrolled with our doctors. Our workshops are generally open to the community with some exceptions.

How do I Know if my Family Doctor is part of the NFHT?

For a list of participating family doctors, please refer to the Team.

What health care professionals are part of the NFHT?

For a list of our health care professionals, please refer to the Team.

What programs and services are available?

NFHT also offers a series of workshops on a quarterly basis.

How can I access the programs and services?

You must be referred by one of our doctors most programs. Many of our workshops are open to the community and you can enroll directly.

How much does it cost to participate in the programs and services offered by the NFHT?

There is no cost to you for any of the services. All the programs and services offered by the NFHT are funded by the Ontario Ministry of Health and Long-Term Care.

COVID 19 Updates

To register for our Covid Vaccination Clinic, fill out the form on this link and we will contact you. Your call-back may come up as an unlisted number because our staff works virtually. If you already filled out a form in the past, give us a call, we still have your information. https://forms.gle/FnhJfWkU3xyiVkXSA

Please do not call, unless you are returning our call, so we can keep our phone lines free for virtual care.

 

For all other groups, or to go to a mass vaccination clinic like the Cobourg Community Centre, please use the Provincial booking system for Covid-19 Vaccinations. Go to Ontario.ca/bookvaccine. Or you can call 1-888-999-6488.

 

The CCC, or any mass clinic, will drop off the provincial list if they no longer have available appointments for current vaccine supply. As vaccine supply comes in, more appointments are loaded into the systems. Do check back. For information on all eligible groups and local pharmacies also booking Covid vaccinations please go the HKPRDHU site click here. 

 

Read an interview about these new vaccines with our Dr. Smith, the COVID-19 Vaccine Physician Lead for NFHT.

To Volunteer at the CCC clinic please go to https://northumberland.io/

Local COVID-19 Testing Centres Go To Appointment Only

For information about how to get a test, or see a primary care provider about symptoms at the NHH COVID-19 Assessment Centre or at the Trent Hills COVID-19 Testing Centre, and to find about more about local testing coordination efforts,  please click here to read the latest news release from the Ontario Health Team of Northumberland.

 

How to reach a Doctor

For those with or without a family doctor, individuals in Northumberland can use the new website northumberlandcare.com to find the best way to reach a family doctor or nurse practitioner during the COVID-19 outbreak. Click here for the press release.Northumberland Care Press Release 2020-03-22

Groups & Webinars

For our easy-to-use Zoom guide for groups click here.

 

Parenting Tips for 12 years and under – new Lunch and Learn free Zoom webinar on Aug 9 at 12pm. To register click here.

 

CBT Isomnia: New sessions Wednesdays: June 30, July 14, 21 and 28th 1:30 to 3:00pm in this free zoom program. For more information and to register email kbeale@nfht.ca or call 289-252-2139.

 

Making Virtual Connections Support Group: Connect with others weekly and enjoy thoughtful conversation and support while relaxing, sharing and learning. Ongoing, always weclomes new members – To join group click here.

Coping with Tough Emotions: free zoom webinar on July 5 at 12pm. Click here to register. 

To view previous webinars please see our YouTube Channel .

 

UNMASKING THE TRUTH: how to properly reuse, store and wash your cloth mask
NFHT’s Brooke Mitchell, D.Ch and Tanis Twiddy, NP created this webinar. For a copy of the presentation including video links, please click here. Click here for a highlight poster of Fast facts for masks.

What’s Happening in Our Community

The Colborne outreach clinic will open April 6. Learn more, including the services planned for this location by clicking here.  

 

Assess the risk of visiting others during the pandemic – use this online tool developed by experts to determine the risk level of a visit, particularly to seniors or those with chronic illness.  www.covidvisitrisk.com

 

Grocery shopping for seniors only and delivery service is available in Northumberland’s stores. Click here for a detailed list of hours. 

MASKS HELP PROTECT YOU AND ME

To learn more about personal preventative measures against Covid 19, including where it is mandatory to wear a mask, please see the Ontario Health Team Northumberland’s press release here. 

 

If you have an in-person appointment with a health care provider at any of the NFHT offices, please wear your own mask (homemade or otherwise). Please ensure the mask covers both your nose and mouth. These infection control protocols are to protect our patients and staff during the COVID-19 pandemic.

 

CALL FOR DONATED CLOTH MASKS
The OHTN is collecting donated cloth masks. For more information about the program and information on how to make a mask please click here.  New drop off locations:
BRIGHTON –Community Care Northumberland –46 Prince Edward Street (arrange drop-off –613-475-4190, brighton@commcare.ca)
CAMPBELLFORD –Community Living Campbellford–65 Bridge Street East (call in advance -705.653.1821, ext 203)
COBOURG -Northumberland Hills Hospital’s main entrance, 1000 DePalma Drive–between 8 AM and 8 PM daily
Are You Ready to Quit Smoking?

If you would like information about our smoking cessation program through STOP that offers free NRT, please call 289-252-2139 or email info@nfht.ca.

NFHT Career Opportunity

PHYSIOTHERAPIST
Temporary Parental Leave Contract

Starting May 2021
Please click here for full details on our careers page.

 

 

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