Frequently Asked Questions

Can we still make an appointment to see a doctor, nurse or clinician at NFHT?

Do I have to wear a mask when I go to an appointment?

What is a Family Health Team?

The Ministry of Health and Long-Term Care defines a Family Health Team as “…an approach to primary health care that brings together different health care providers to co-ordinate the highest possible quality of care to you – the patient”. Family Health Teams provide care that is more accessible, coordinated, and comprehensive. They will give patients the opportunity to be more involved in making decisions about their own health.

You can find out more information about Family Health Teams on the Ministry of Health and Long-Term Care’s website at
http://www.health.gov.on.ca/en/public/programs/hco/options/fht.aspx

Where is the Northumberland Family Health Team Located?

The Northumberland Family Health Team (NFHT) is located on the lower level of the Northumberland Mall in Cobourg. For the location of family doctor offices, please refer to Location and Hours of Operation.

Please note that NFHT is not a walk-in clinic. When you enrol with NFHT, you have access to primary health care treatment or advice, 24 hours a day, seven days a week, through a combination of regular office hours, and a nurse-staffed Telephone Health Advisory Service (THAS).

Can I use your services without being an enrolled patient of one of your doctors?

The NFHT programs are only available to patients who are enrolled with our doctors. Our workshops are generally open to the community with some exceptions.

How do I Know if my Family Doctor is part of the NFHT?

For a list of participating family doctors, please refer to the Team.

What health care professionals are part of the NFHT?

For a list of our health care professionals, please refer to the Team.

What programs and services are available?

NFHT also offers a series of workshops on a quarterly basis.

How can I access the programs and services?

You must be referred by one of our doctors most programs. Many of our workshops are open to the community and you can enroll directly.

How much does it cost to participate in the programs and services offered by the NFHT?

There is no cost to you for any of the services. All the programs and services offered by the NFHT are funded by the Ontario Ministry of Health and Long-Term Care.

COVID 19 Updates

For up to date information on where to find Covid vaccination clinics please click here to go to the HKPR.

To download a receipt of your vaccination click on this link and have your health card ready.
If you have an in-person appointment with a health care provider at any of the NFHT offices, please wear your own mask (homemade or otherwise). Please ensure the mask covers both your nose and mouth. These infection control protocols are to protect our patients and staff during the COVID-19 pandemic.

 

Read an interview about these new vaccines with our Dr. Smith, the COVID-19 Vaccine Physician Lead for NFHT.

Local COVID-19 Testing Centres Go To Appointment Only

For information about how to get a test, or see a primary care provider about symptoms at the NHH COVID-19 Assessment Centre or at the Trent Hills COVID-19 Testing Centre, and to find about more about local testing coordination efforts,  please click here to read the latest news release from the Ontario Health Team of Northumberland.

FLU SHOT CLINIC

NFHT is hosting walk-in Flu Shot Clinics every Monday afternoon from 1 to 5pm in the lower level of Northumberland Mall. Starting Oct. 18 with a clinic for those over age 65 or at high risk, for details click here. High Dose is available, pending supply. Clinics will open to the general public in November and there is a Sat. clinic Nov 6 from 9am to 1pm. 

Groups & Webinars

For our easy-to-use Zoom guide for groups click here.

Virtual Support Group: to join this online Zoom group on Thursday afternoons at 1:30pm  please click this link.

 

To view previous webinars please see our YouTube Channel .

 

UNMASKING THE TRUTH: how to properly reuse, store and wash your cloth mask
NFHT’s Brooke Mitchell, D.Ch and Tanis Twiddy, NP created this webinar. For a copy of the presentation including video links, please click here. Click here for a highlight poster of Fast facts for masks.

What’s Happening in Our Community

The Colborne outreach clinic will open April 6. Learn more, including the services planned for this location by clicking here.  

 

Assess the risk of visiting others during the pandemic – use this online tool developed by experts to determine the risk level of a visit, particularly to seniors or those with chronic illness.  www.covidvisitrisk.com

 

Grocery shopping for seniors only and delivery service is available in Northumberland’s stores. Click here for a detailed list of hours. 

Are You Ready to Quit Smoking?

If you would like information about our smoking cessation program through STOP that offers free NRT, please call 289-252-2139 or email info@nfht.ca.

NFHT Career Opportunity

PHYSIOTHERAPIST
Temporary Parental Leave Contract

Starting May 2021
Please click here for full details on our careers page.

 

 

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