MEDICAL RECEPTIONIST Permanent, Full Time
Northumberland Family Health Team (NFHT) is seeking a Medical Receptionist with strong enthusiasm for customer service to join our team. The successful candidate will work with the interprofessional care team, management, patients and families in the management of referrals, booking of appointments and other administrative duties. This job requires multi-tasking, excellent communication skills and ability to work professionally as part of a health care team.
This position comes with paid vacation, personal leave days, benefits and an opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).
NFHT is a non-profit, primary health care organization providing over 26,000 patients with timely access to a comprehensive range of services and programs aimed at managing and preventing disease and improving health status. The inter-professional team includes family physicians and professional staff, including nurses and nurse practitioners, occupational and physical therapists, dietitians, social workers, pharmacist, chiropodist and respiratory therapist, who work together to provide person-centred, effective, collaborative and integrated care.
For more information about our organization, please visit www.nfht.ca.
Qualifications, Duties and Experience:
• Post-secondary education in office administration, medical administration or a related field with experience in a health service setting is required.
• Proficiency in the use of computer hardware and software, particularly in Microsoft Word, Excel, Outlook.
• Familiarity with Electronic Medical Records systems, preferably PS Suite.
• Superior organization, time management, attention to detail and priority setting abilities.
• Multi-tasking skills related to the management of office duties and positive public interactions.
• Demonstrated ability to work effectively in a team or without supervision.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and professional demeanor.
• Ability to work independently and use initiative and good judgement when performing duties.
• Exceptional customer service skills and client focus.
• Ability to work a flexible work schedule that may include extended hours, either scheduled or as needed basis.
• Ensure patient privacy, and compliance with relevant legislation (e.g., PHIPA).
• May be required to support activities at multiple sites.
• Additional duties as required.
NFHT supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, indigenous peoples and persons with a disability.
We are committed to improving access and opportunities for individuals with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act. If you require a specific accommodation during the application, interview or recruitment stage, please contact us so that appropriate accommodations can be made.
Interested, qualified candidates are asked to submit a resume to the attention of Lynne Ferguson, at info@nfht.ca. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
