Online Appointment Booking 
Northumberland Family Health Team and our associated medical clinics are introducing Online Appointment Booking. This has been made possible through our partnership with the Ontario Health Team of Northumberland and funding from Ontario Health to use the OCEAN system.
Online appointment booking allows you to easily and conveniently book an appointment with your healthcare provider, receive optional reminders about upcoming appointments, and help our healthcare providers and administrative staff to better serve you by reducing call volumes and by collecting helpful information prior to your visit.
Online Appointment Booking is being introduced gradually at our clinics and services with the goal of eventually being widely available for most providers and appointment types.
Telephone Appointment Booking
To book an appointment via telephone for any of the health care providers at the Northumberland Mall NFHT site, please call 289-252-2139. Click here to see a list of our staff. Our reception cannot book appointments for the doctors and nurses at the other sites. To find out which location your doctor or nurse is in, and the telephone number for that site, please click here.
Phone lines are exceptionally busy first thing in the morning. Please be patient or try later in the day.
CURRENT VACCINATION CLINICS
FLU SHOTS
COVID 19 SHOTS
At this time, both shots can be given at the same time, just book one appointment and get both shots. Click here to see updates about Covid or Flu.
MEDICAL APPOINTMENTS
COBOURG HEALTH CENTRE PATIENTS
You must be a patient of the Cobourg Health Center to book. To see if your doctor is at CHC and for more information about the CHC After Hours Clinic, please click here. For examples of urgent appointments click here. To book an appointment, click the button for the link to the appointment type you need.
Same Day After Hours Appointments
The Cobourg Health Center After Hours Clinic is for urgent same-day appointments only.
Appointments with Doctors
Dr. Haunts is accepting same-day urgent appointments and appointments for physicals which can be booked once every three years.
Dr. Cunningham is accepting same-day urgent appointments and appointments for physicals.
Registered Nurse Appointments
Appointments are available for Blood Pressure Checks, Ear Flushes, vaccines/injections and suture/staple removals. If you would like to book an appointment for an ear flush please review this document, did you know ears prior to booking? Please insert room temperature mineral oil or olive oil 3 to 5 times twice daily leading up to your appointment with the nurse.
Nurse Practioner Appointments
Urgent same day appointments available.
Help us improve online booking! Take Our Survey
After you complete your booking, please take a few minutes to click here to complete our short survey about the booking system. Your input will help us to improve and expand our online booking options.
Frequently Asked Questions
Who can book online appointments?
Online appointment booking availability is currently limited to the After Hours Clinic at Cobourg Health Centre. If you would like to learn when online appointment booking will be available to you, please consider registering for our newsletter to receive updates! click here.
Why should I consider booking my appointment online?
Online booking allows you to easily and conveniently book an appointment with your healthcare provider, receive optional reminders about upcoming appointments and helps our healthcare providers and administrative staff to better serve you by reducing call volumes and by collecting helpful information prior to your visit.
Online appointment booking is a simplified and streamlined process, with no registration, login, or passwords required. Our online booking portal is mobile-friendly, and you can cancel or re-book using a simple email link.
Is online booking safe and secure?
Our online appointment booking is made possible through Ocean by CognisantMD, an online platform designed to help make healthcare better and easier for patients. Ocean Online Booking meets the requirements of Ontario Health’s online booking standards, which ensures safe, secure digital healthcare solutions that protect patient privacy.
Do I need an email address to book an appointment online?
While you do not require an email address in order to book an appointment online, it is strongly recommended that you provide one when booking, so that you can easily cancel or reschedule your appointment, and receive reminders about your upcoming appointment.
Who can I talk to if I have additional questions about online appointment booking?
If you have any further questions about booking an appointment online, please contact our offices by phone: 289-252-2139
Offered in partnership with Ontario Health Team Northumberland using the Ocean by Cognisant MD secure online booking platform.
