Careers

PROGRAM SUPPORT ASSISTANT (PSA)

Permanent Full Time

The role of the PSA is to provide administrative functions supporting clinical operations of the Family Health Team. Areas of focus of this role include development of promotional materials for NFHT programs and services, gathering and coordinating data from systems and organizing into reports for interpretation by leadership and clinical teams and providing a first line of support for information systems (computer, phone, copier, fax), liaising with the Office Administrator and external technical support services as required. This position reports to the Office Administrator.

Duties & Responsibilities:

Data Management/Electronic Medical Record

  • Running reports and organizing data for program evaluation and Ministry of Health reporting
  • Overseeing patient satisfaction surveys and collecting results
  • Develop proficiency with Electronic Medical Record and Patient Scheduling systems to provide user support, orientation of new staff and retrieval of data
  • Liaising with Ontario Telemedicine Network (OTN) to support clinicians in the provision of digital health services
  • Coordinate with Office Managers at associated medical offices to collect and compile information such as roster reports and clinical performance metrics

Communications

  • Creation of posters, pamphlets and newsletters informing community about programs and services
  • Formatting power-point presentations for patient education sessions using Family Health Team branding standards
  • Maintaining up to date information on website and social media accounts
  • Assist with planning and attending community events

Office Administration

  • Inventory maintenance (office and medical supplies)
  • Recording of minutes for internal meetings
  • Monitoring and routing of emails received through info@nfht.ca
  • Arranging print and copy of program materials
  • Maintaining office equipment, printers, photocopier, fax machine and trouble-shooting IT issues
  • Formatting and revision of forms
  • Coordinating room bookings
  • Filing/scanning
  • Provide back up support to reception staff during an employee leave.

Qualifications:

 Education/Experience

  • Post-secondary education in office administration, medical administration or a related field
  • Experience in a health service setting

Key Competencies

  • Strong organizational skills, time management, attention to detail and priority setting abilities
  • Excellent verbal and written communication skills
  • Able to work independently and as part of a team with a variety of health service providers
  • Ability to work a flexible work schedule that may include extended hours, either scheduled or as needed basis
  • Exceptional interpersonal skills and professional demeanor
  • Willingness to learn and apply new skills
  • High level of proficiency with Microsoft Excel, PowerPoint, Word
  • The following would be considered a significant asset:
    • Ability to use Microsoft Publisher
    • Familiarity with Electronic Medical Records Systems (OSCAR, Practice Solutions, P&P and/or AbleMed)
    • Basic understanding and comfort with computer systems (Windows) to assist in IT and troubleshooting

Interested, qualified candidates are asked to submit a resume to Lynne Ferguson at lferguson@nfht.ca.  We thank all applicants, however, only those selected for an interview will be contacted.

NFHT is committed to an inclusive and accessible work environment and supports the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). NFHT requests that job applicants requiring accommodation inform them so that suitable arrangements can be prepared to take into account the applicant’s accessibility needs.

 

NURSE PRACTITIONER

Permanent Full Time

Primary Care Team & NP Urgent Access Service

Northumberland Family Health Team (NFHT) is seeking a Nurse Practitioner to provide primary care services in both a shared care model within a family medicine clinic and in a new urgent access NP service for patients of our Family Health Team. This NP will work within the full scope of the RN (EC) class in a patient-centered and collaborative model of care to facilitate access to primary care services for NFHT patients. The successful candidate will be well organized with excellent clinical/critical thinking skills and able to work both independently and within a team environment. This position comes with benefits, paid vacation and an opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).

NFHT is a non-profit, primary health care organization providing over 26,000 patients with timely access to a comprehensive range of services and programs aimed at managing and preventing disease and improving health status. The inter-professional team includes family physicians and professional staff, including nurses and nurse practitioners, occupational and physical therapists, dietitians, social workers, pharmacist, chiropodist and respiratory therapist, who work together to provide person-centred, effective, collaborative and integrated care.

For more information about our organization, please visit www.nfht.ca.

 

Qualifications, Skills and Experience:

  • Baccalaureate or Masters in Nursing
  • Successful completion of post-graduate Primary Care Nurse Practitioner program
  • Current extended class registration with the College of Nurses of Ontario
  • Current membership with RNAO/NPAO, including professional liability insurance program
  • Basic CPR certification
  • Current Ontario Drivers’ License.
  • Demonstrated experience in Community and/or Primary Care Setting, at least three years of experience preferred
  • Ability to work independently and as part of a collaborative team
  • Excellent oral, written skills and report writing in a clinical setting
  • Proficiency in the use of computers and electronic medical record systems

 

Interested, qualified candidates are asked to submit a resume to Adrienne Bell-Smith at

abell-smith@nfht.ca by Wednesday Nov 20, 2019.  We thank all applicants, however, only those selected for an interview will be contacted.

NFHT is committed to an inclusive and accessible work environment and supports the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). NFHT requests that job applicants requiring accommodation inform them so that suitable arrangements can be prepared to take into account the applicant’s accessibility needs.

What’s Happening in Your Community

PROGRAM SUPPORT ASSISTANT – Permanent Full Time

 

NURSE PRACTITIONER – Permanent Full Time

 

Free Flu Shot Clinic – Northumberland Mall Lower Level 

November 12th to December 11th

Tuesdays 12:00 – 1:00 pm

Wednesdays 4:00 pm – 6:00 pm

Flu Clinic Poster 2019 

 

Nurse Practitioner Rapid Access Clinic

For:  Patients of the NFHT who need an urgent appointment and are unable to get one at their doctor’s office.  This is an alternative to using a walk-in clinic.

To Book an Appointment, call: 289-252-2139.

  • You MUST have a family doctor with the Northumberland Family Health Team and a valid Ontario Health Card
  • Emergencies should still go to the hospital Emergency Department

Location:      Northumberland Family Health Team

Northumberland Mall – Lower Level

Hours:            Phone lines open at 8:00 am

Tuesdays:  9:00 am to 4:30 pm

Closed on Statutory Holidays

 

Media Release – Ontario Health Team of Northumberland Collaborative Planning Committee welcomes Ministry of Health representatives

Media Release – Final proposal submitted to form OHT-N

OHT-Northumberland Website

www.ohtnorthumberland.ca

Osteoarthritis Information Sessions

Come learn from our Physiotherapist how to continue enjoying life despite having Osteoarthritis.

OA Workshop

4th Monday of every month.

10:00 to 11:30 am

Are You Ready to Quit Smoking?

This is a group session that will offer information on a variety of smoking cessation options.

Ongoing sessions alternating Tuesdays and Wednesdays

NFHT Smoking Cessation Workshop

Healthy Living Education Series

Come on out to learn about various Healthy Living Lifestyle topics on Physical Activity and Nutrition.

Friday December 6th – HAES – size acceptance

Tuesday December 10th – Creating Change

Friday December 13th – P.A. Basics

Tuesday December 17th – Nutrition Basics

Friday December 20th – Macronutrients

Healthy Living Workshop Series 2019

 

 

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